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PRODUCTS:
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About Us
The expertise we have gained over the years means we are able to deliver quick and exceptional service on a
personal level. Through the discretionary backing of some of the world’s largest financial institutions we provide our
clients with a proven competitive edge.
Our company policy strongly encourages all staff to go through regular refresher courses to keep up with the
current market and are members of the Chartered Insurance Institute (CII) who recommend that all their members sit
regular exams. This means that all our staff are trained and qualified to a high degree.
We are not the biggest and we don’t want to be. Of course, size is important but our success is built on being
independent, fast, flexible, open and responsive. These are the things that help us to win business from our larger
rivals, are able to offer extremely competitive rates and this is why our clients tend to stick with us. Confirmed
research has proven that 9 out of 10 people who have researched various quotes from different brokers have returned
to us for cover. In fact a majority of our clients are introduced by previous client’s word of mouth who confirm our
superb individual, second to none service.
Bigger might be more fashionable, but with the constant change in trends, fashion is disloyal. When it comes to
insurance you need something more constant, something with more stability, something like Halpern Insurance.
THE FSA
We are regulated by the Financial Services Authority (FSA) the UK’s independent non-governmental body given
statutory powers by the Financial Services and Markets Act 2000 who have created rules, guidance and procedures
and they monitor that all financial industries comply with these set rules and procedures and will enforce action if any
of these rules have been contravened.
As part of the FSA’s guidelines we are obliged to carry Professional Indemnity Insurance (PII) in the rare case of a
client having a dispute with our company so that we are able to pay out any dues to the client.
Halpern Insurance is also a member of the Financial Ombudsman Services (FOS). The FOS is an independent
organisation set up under the Financial Services and Markets Act 2000. The job of the FOS is to help resolve individual
disputes between consumers and financial firms without taking sides. The client can appeal to the FOS who may then
compel the financial institution to make any reparations they deem appropriate.
Therefore, if your property portfolio is covered by Halpern Insurance you can always be assured that you are
protected from any kind of fraud or bankruptcy.
Terms of business
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